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Eddie Flores

About Me

I thrive on solving problems and streamlining processes. My focus is turning messy data into actionable insights that save time and money. Whether it’s analyzing trends, designing intuitive dashboards, or collecting, processing, and transforming data, I’m all about making data work for you.

I have a passion for deriving actionable insights, improving processes, and continuously learning new technologies. I thrive in environments where I can make a lasting impact and learn new, cutting-edge technologies to deliver innovative solutions.

Professional Experience

Business Planning & Analysis Manager

Spectrum (Oct 2016 - July 2024)

  • Led development of SQL-driven Tableau dashboards, streamlining financial and operational reporting and insights, saving $500K annually.
  • Built location-based Tableau visualizations to identify regional trends and support targeted operational initiatives, reducing overtime 15%.
  • Directed SQL query and ETL optimization, cutting report processing time by 40% and ensuring data integrity across revenue reports.
  • Collaborated with cross-functional teams to define KPIs and reporting logic, improving decision-making accuracy and reporting efficiency.

Analytics & Development Manager

Bright House Networks (Dec 2015 - Oct 2016)

  • Mentored analysts and business teams on data literacy and usage, fostering a self-service analytics culture, improving efficiency by 30%.
  • Developed predictive dashboards in Power BI integrating SQL-based trend analysis, reducing bad debt exposure by $40M.
  • Led Teradata migration and data mapping initiatives, boosting reporting accuracy by 10% and improving system integration.
  • Automated data transformation workflows using Python scripts to streamline recurring reporting tasks and reduce manual effort by 25%.

Business Intelligence Analyst

Bright House Networks (Aug 2011 - Dec 2015)

  • Created operational dashboards in Power BI, enabling near real-time visibility into cash flow trends and improving liquidity by $4.3M.
  • Used spatial data in Tableau to visualize performance across service areas, identifying gaps and supporting regional decision-making.
  • Designed and optimized SQL queries for financial and operational reporting, reducing processing time by 40%.
  • Partnered with stakeholders to translate business requirements into technical solutions, accelerating project delivery timelines by 20%.

Web Developer / Database Administrator

Bright House Networks (Mar 2005 - Aug 2011)

  • Built and maintained SQL Server databases and automated reporting systems that improved decision-making capabilities by 40%.
  • Led SQL Server migration supporting over 1,000 users, ensuring minimal downtime and seamless data availability.
  • Developed internal ticketing system with built-in analytics, allowing real-time tracking and improving team productivity by 15%.
  • Implemented data validation protocols and reporting standards, reducing inconsistencies and boosting reporting accuracy by 20%.

Education

MS, Data Science (Enrolled)

Regis University

  • Machine Learning

  • Python

  • Generative AI

  • LLM

  • NLP

  • Tableau

  • SQL

  • Pandas

  • NumPy

  • Hadoop

  • Spark

MBA, Information Security

Saint Leo University

  • Analysis

  • Data Management

  • Visualization

  • Data Mining

  • ETL

  • KPIs

  • Management

  • Leadership

BS, Computer Information Systems

Saint Leo University

  • HTML

  • JavaScript

  • SQL

  • DBMS

  • C++

  • Systems Analysis

  • Networking

  • Security

  • Operating Systems

Certificates

Data Science with SQL and Tableau

Cornell University

  • SQL

  • Tableau

  • Data Cleansing

  • DBMS

  • Iteration

  • Data Wrangling

  • Data Analysis

  • User Stories

Google Data Analytics Professional Certificate

Coursera

  • Data Analysis

  • Data Visualization

  • SQL

  • Tableau

  • Rstudio

  • Data Collection

  • Spreadsheets

  • Data Integrity

Lean Six Sigma Yellow Belt

COPC Inc

  • Data Collection

  • Data Analysis

  • Root Cause Analysis

  • Process Mapping

  • Lean Principles

  • Team Dynamics